Deloitte Recruitment 2021 for Analyst | Any Degree | Hyderabad, Deloitte Jobs Opening 2021 for freshers. Latest Deloitte Vacancy 2021, Deloitte Recruitment 2021 News for Upcoming Deloitte Vacancy 2021, Deloitte Careers 2021.
Deloitte Recruitment 2021 for the Analyst post for B.E / B.Tech graduates at the Hyderabad office. The detailed process of eligibility and application is given below.
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Get a direct official link in order to apply online for a set of Deloitte Jobs 2021 Along with the current Deloitte vacancies for official notice 2021. Find all types of recent Deloitte vacancies 2021 in Hyderabad and check all current private openings of 2021 for Deloitte work discoveries instantly Workplaces on Our Job Portal, job seekers, can also know here for the upcoming notice of recruitment of Deloitte personnel in accordance with the official website.
Deloitte Jobs 2021 Apply Online for Analyst Job Vacancy
|Job Role||Analyst-Digital Support|
Deloitte Recruitment Detailed Eligibility:
- Any Graduate
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer Service experience
- Comfortable to work in 24*7 environment
Deloitte Job Description:
- Customer handling skills – Call etiquettes
- End to End ticket management
- Basis ITIL concepts of Incident, problem & change management is must
- Experience in managing voice & non-voice support (Calls, chats & email)
- Adhering to SLAs like response time of an email & chat. ASA for calls & etc.
- Performing as per set standard on metrics like C-SAT, AHT, FCR, schedule adherence, escalation threshold, quality scores, & etc. Zero RED light calls for entire year.
- Understanding on above metrics is mandate
- Client value add, prioritization of issues, VIP support and calculating business impact are basic expectations from the person who would work in this role
How to apply to Deloitte Recruitment 2021?
Interested and eligible candidates can apply for this online position at the following link