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Banking Job Seekers Looking For Kotak Mahindra Bank Career Opportunities In Howrah Can Check Here Latest Kotak Mahindra Bank Jobs Opening Howrah. The Kotak Mahindra Bank Careers Portal Is Open For Various Types Of Kotak Mahindra Bank Lobby Manager Jobs In Howrah. Candidates Who Are Interested In Kotak Mahindra Bank Walk-in-interview Jobs In Howrah Can Submit Their Resumes For Kotak Mahindra Bank Vacancy In Howrah 2022.
Kotak Mahindra Bank Jobs In Howrah 2022 – For Lobby Manager Vacancy
Kotak Mahindra Private Bank Recruitment For Howrah City: – Kotak Mahindra Bank Is Now Hiring Lobby Manager Jobs In Howrah. Candidates Who Have Graduation Can Get Field Jobs In Howrah From Kotak Mahindra Bank And Back-office Jobs From Kotak Mahindra Can Submit Their Application Form On The Official Website Of Kotak Mahindra Bank.
Banking Job Applicants Who Have A Graduation Qualification Can Apply Online Or Submit Their Resumes. These Job Opportunities In Howrah From Kotak Mahindra Bank Are Based On Direct Walk-In An Interview At Howrah Location. Jobs In Bank Kotak Mahindra Salary 2022 Is Around Rs.450000/ Per year.
Brief Information For Kotak Mahindra Bank Jobs In Howrah Recruitment 2022
|Organization Bank Name||Kotak Mahindra Bank Careers|
|Post Name||Lobby Manager|
|Total Vacancies||As per Requirement|
|Posting Location||Bank Jobs in Howrah|
|Salary||Rs.450000/ Per year|
|Selection Process||Direct Walk-in Interview Bank Jobs|
Kotak Mahindra Bank Job Vacancy Description 2022
JOB ROLE :
- Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting.
- Support Bank guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their name and ending each interaction (whether in person or phone) by saying “Thank you for banking with Kotak, is there anything else I can do for you today (customer name)?” Maintain a professional manner to build customer confidence and trust.
- Take ownership of error resolution including resolving situations escalated by br. staff, as well as routine customer problems and referring more complex issues to supervisor or platform. Follow-up with issues as required to ensure timely and accurate resolution.
- Possess and maintain thorough knowledge of procedures; build and maintain productive partnership with Regional Operations to ensure branch achievement of pertinent SQ goals.
- Demonstrate teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during Branch Team meetings and leading portions as necessary.
- Lobby manager to be equipped with a TAB to give Digital Demo to the customer.
- Designated retention specialist
- Should have atleast 4-6 yrs of branch banking experience
- Strong verbal communication and interpersonal skills.
- Ability to interact with all levels of management.
- Proven work leadership and coaching skills.
- Proven ability to effectively handle difficult customer conversations.
- Well-organized individual with time management and prioritization skills, with ability to work under critical time constraints.
- Proficiency with Digi & tab as well as e-mail.
- Ability to stand for long periods of time.
- Ability to interact with customers in an open face-to-face work environment.